What Our Legal Terms Actually Cover
kraiya operates as a casino lobby platform. Whether you can access our services depends entirely on the laws of your jurisdiction and whether your region is eligible. We do not make legal determinations on your behalf — that responsibility sits with you. By creating an account,
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you confirm that you have checked your local rules and that you meet the eligibility conditions we set out in the full terms document. Our terms cover how your account is created and closed, how wallet transactions via bKash, Nagad, and Rocket are processed and recorded,
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and what happens if a dispute arises. Deposits made through bKash, Nagad, or Rocket are logged against your account wallet at the time the transfer is confirmed by the payment network — not at the time you initiate it. Withdrawals follow a verification step where we
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confirm the wallet number matches the one registered to your account. We reserve the right to suspend or close accounts that breach these terms, including accounts where the registered wallet details cannot be verified. If you believe an action on your account was taken in error,
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the process for raising that is set out in the contact section below.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.